Is this a real government agency?
No. Department of Mom is a fictional bureau. The permits, forms and seals are design, not documents. Your order, however, is real and exact.
Is this a good gift?
That is the idea. Most items work for Mother's Day, birthdays and the day after a long week. Sizes follow the real size chart on each product page.
Where do you ship?
Currently to addresses in the United States only.
How long does delivery take?
Items are made to order. Production takes 2 to 7 business days, then standard shipping takes 3 to 8 business days. Expect 5 to 15 business days in total. You get tracking by email when the package ships.
How much is shipping?
USD 5.99 per order, free on orders of USD 60 or more.
Can I return something if I change my mind?
Yes. Unworn, unwashed items can be returned within 30 days of delivery for a refund of the item price. You pay return shipping. Email shop@agentpass.net to start.
What if my order arrives damaged or wrong?
Email shop@agentpass.net within 30 days with a photo and we will replace it or refund you in full, no return needed.
Can I cancel my order?
Yes, as long as production has not started, usually within 24 hours. Email us right away with your order number.
Who runs this store?
AgentPass, Inc., based in San Francisco. See our About page.